Send Your Love With Valentine’s Day Flowers By Ordering Early
- Make it extra special with a perfectly crafted design
- Florist choice arrangement with the best value and fresh florals
- 3 Options: Premium, Deluxe, and Standard
Curating Quality Flowers, Designs And Service
- 100% Satisfaction Guaranteed
- We are a REAL local florist
- 100% Florist-Designed and Hand-Delivered
- Secure Transactions
Frequently Asked Questions
Can you accommodate same day delivery?
Yes, we can accommodate same day deliveries. For Mondays through Fridays, you need to be able to order from us before 2:00 pm based on the recipient's time zone. For Saturdays, you need to place an order before 12:00 pm because weekends are a very busy time for us.
If you are going to order outside of our local delivery area, you need to place your order by 12:00 pm for same day delivery.
All orders placed after the time specified will be delivered the next day.
Do you offer substitutes?
Yes, we offer substitutes. Here at Heart Company, we understand the importance of emotion and sentiments when delivering your orders to the recipients. However, because we use fresh flowers, there are times that the flowers you need or require are not available. That is why there are times when it is necessary to make substitutions of equal or greater value.
This also applies to the balloons that we use and the gift baskets delivered. Some hospitals do not allow latex balloons in the arrangements sent for their patients. While some fruits are off-season.
But don't worry, every time we do the substitution. We still make it a point that the look, feel, and sentiment of the arrangements are still intact. Also, we will contact you on the number or email address you provided if the products you requested are not available.
What happens to my order when no one is home to receive it?
It depends on the location and circumstance. If the recipient is not available when the item is delivered, our delivery person can leave it in a safe place until the recipient returns to their home. It can be left with their neighbor if the delivery person thinks it safe to leave it there. If the recipient lives in an apartment or condominium type home, the delivery person can leave it with the security or front desk. We can also call the recipient to arrange another delivery date and time where he/she is available.
How long do flowers last out of water?
In general, flowers can live up to 5 days without water if the stems are wrapped properly in wet cloth or paper. The lifespan of flowers depends on the type of flower in the arrangement. Some flowers last longer than others. In addition, the weather can also affect the lifespan of your flowers. If the weather is hot, the flowers tend to die quicker than expected while the cold weather can help preserve and lengthen the lifespan of your flowers.
Will the delivered arrangement look exactly like the photo online?
All the arrangements are made by hand by our experienced personnel to ensure the quality of each arrangement. We understand that natural products including flowers and plants are perishable and need to be handled with care. That is why there will be instances that there will be a slight difference between the arrangement sent to the recipient compared to the photos. But don't worry, we can assure you the difference will not be too much. We hope you understand that in order to produce an amazing and heartfelt arrangement, experienced personnel need to do them individually and the flowers, plants, and other materials used will vary depending on the season.
Should I refrigerate my flowers?
No, you shouldn't put flowers in your fridge.
You need to keep your flowers as cool as possible to help preserve their freshness. But don't put them inside your fridge. Because your fridge will not be cool enough to affect the flowers. Our florists and arrangers handle all the flowers and arrangements in a space with the optimal temperature in mind.
In addition, you store various products in your fridges like vegetables and fruits. These types of produce emit ethylene gas which can actually shorten the life of cut flowers.
Do you deliver flowers on the weekends?
Yes, we do deliver on weekends. However, there are times we cannot accommodate all deliveries during these days because of the increase in orders. We highly recommend calling us first if you are planning to schedule a delivery on the weekends. Also, there are cutoffs on the order time if you are planning to choose our same day delivery.
If we are unavailable during Saturday and Sunday, your order will be scheduled for the following day, which is Monday. We will inform you of the changes and reschedule through the contact information you provided.
Could I specify the time for my delivery?
We cannot guarantee to deliver your order at a specific time. However, we normally deliver your orders within 4 hours if you include a specific time it should be delivered. We hope you understand that there are instances we cannot avoid like traffic and emergency cases especially during holidays.
You may specify a time frame in the special instruction box when you are ordering. We will do our best to accommodate your request and have your order delivered to the recipient within the time frame you included.
When should I order flowers for the holidays?
For holidays, you need to place your orders a day before to make sure your orders will be delivered on a busy day. The holidays you need to consider are the following:
Administrative Professionals Week
These holidays are the busiest time for the Heart Company. To ensure you get good-quality arrangements during these holidays, you need to place the order at least a day prior to the holiday. This will make sure we can accommodate your order and your loved ones and/or the recipient will receive the flowers in time for the holiday.
Take advantage of our early bird Valentine’s Day specials this holiday season.
Send them a unique, one-of-a-kind arrangement handcrafted with a personal touch.